Privacy Policy

Effective Date: 20/06/2025

1. Introduction
Welcome to Blu. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, including our website and mobile application.

2. Information We Collect
We collect the following types of information:

• Personal Information: Name, email address, phone number, identification documents, and payment details.

• User-Generated Content: Profile details, job postings, reviews, and communications.

• Usage Data: Device information, IP address, browser type, and interactions with our platform.

• Cookies and Tracking Technologies: To enhance user experience and analyze trends.

3. How We Use Your Information
We use your information to:

• Provide and improve our services.

• Facilitate communication between users and workers.

• Process payments and verify identities.

• Ensure security and prevent fraud.

• Comply with legal obligations.

4. Information Sharing and Disclosure
We do not sell your personal data. However, we may share your information with:

• Service providers assisting with payment processing, verification, and analytics.

• Legal authorities when required by law. If we are legally required to provide user data, we will comply with such requests.

• Other users as necessary for service transactions (e.g., workers receiving job details from users).

5. Data Security
We implement security measures to protect your information but cannot guarantee complete security. Users should take precautions to protect their accounts.

6. Data Retention
We retain personal data for as long as necessary to fulfil service purposes or comply with legal requirements.

7. Your Rights
You have the right to:

• Access, update, or delete your personal data.

• Opt-out of certain data collection practices which are not mandatory for the processing of your account.

8. Third-Party Links and Services
Our platform may contain links to third-party services. We are not responsible for their privacy practices.

9. Changes to This Policy
We may update this Privacy Policy. We will notify users of significant changes through our platform or email.

10. Contact Us
For questions regarding this Privacy Policy, contact us at: support@blu.lk